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Organisational Re-engineering

Organisational Re-engineering

Quantum Consulting Australia deliver the following organisational re-engineering services:

  • Change Management
  • Business Process Management

  • i) Change management:

    The first step in managing change is building awareness around the need for change and creating a desire among employees. During change management consultancies Quantum Consulting ensures that staff involved in organisational change are aware of the reasons for change and the risks associated with not changing.

    Quantum Consulting has identified that effective change management involves a shift in attitudes or work routines. There are important influences on the success of change management. These include leadership style, communication, and a unified positive attitude to the change among the workforce.

    To achieve change management, Quantum Consulting undertakes the following five steps with clients:

  • Defining the scope of change management and specific change management systems
  • Clarifying the end point
  • Planning how to achieve the change
  • Achieving the transition
  • Continuing to ensure the change is sustained

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    ii) Business Process Management:

    Quantum Consulting has experience in Business Process Management which involves the redesign of processes within an organisation to raise performance.

    Quantum Consulting has strong experience in developing Process maps which document work flow and act as a tool to:

  • Increase efficiency
  • Eliminate non-value-added activities
  • Reduce cycle time
  • Expand service capabilities
  • Simplify work flow
  • Minimise dependencies
  • Gain buy-in and organisational support for change
  • Quantum Consulting’s Business Process Management (BPM) implementation involves a 6 step approach that encompasses all of the following phases:

  • Identifying BPM goals in line with organisational objectives
  • Evaluating and documenting existing processes
  • Designing and documenting new BPM processes
  • Simulating new processes using a BPM model and dividing them into components
  • Planning for organisational change, including introducing cultural changes gradually
  • Establishing a performance assessment framework and key performance indicators (KPIs)

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